Account Executive (First GTM Hire)

Mura

New York, NY - Hybrid

About Us:

Mura is an early stage startup building order-to-cash technology for commercial HVAC providers. In a highly fragmented industry, the operational burden of managing orders and invoices across emails, phone calls, and third-party portals is cumbersome and expensive for field service providers. Mura’s mission is to leverage AI, integrations, and automation to speed up the order-to-cash process by connecting these systems, effectively removing barriers to efficient invoicing, payment, and customer service. Ultimately, we want to help HVAC providers get paid faster.

Mura’s co-founders previously started LeafLink, which was backed by investors including Founders Fund, Lerer Hippeau, and Thrive Capital. The b2b cannabis marketplace now moves over half of the wholesale cannabis orders in the U.S. ($20B+). The founders are passionate about b2b order management, with over a decade of experience in the sector. We’re building a team of Type A, driven, and direct overachievers – and we’re excited to bring on a first GTM hire who will add to our energetic, results-oriented culture.

Role Description

As the first sales hire, you will play a pivotal role in driving our revenue growth by selling Mura’s technology to commercial HVAC service providers. You’ll be responsible for the end-to-end sales process, from prospecting to close, and initially, ensuring customer satisfaction once onboarded. Given we are an early stage startup, your sales process will require hard work, perseverance, and creativity: but ultimately, your ability to build revenue will be a key part of Mura’s growth story. You’ll collaborate closely with our co-founders and leadership team to build the company’s first go-to-market motion, including making key decisions about sales process & strategy, product positioning, and our GTM tech stack. Similarly, you will serve as a critical ‘voice of the customer’ in key product decisions.

This role is a fit for you if you are a scrappy, high-energy and positive self-starter. A great candidate will enjoy building something new with a small and mighty team, is interested in influencing GTM strategy, and most importantly, gets excited by delivering on revenue to fuel the company’s success.

Key Responsibilities:

• Lead Sales Efforts: Manage the entire sales process from prospecting to closing, as well as ensuring the customer is successfully onboarded to the solution.
• Market Research: Identify potential customers, local industry trends, and market opportunities. Develop targeted sales outreach based on research.
• Customer Development: Engage with potential and existing customers to understand their needs, gather feedback, and work with our engineering and partner teams to deliver comprehensive solutions.
• Client Relationship Management: Build and maintain strong client relationships to ensure satisfaction, identify upsell opportunities, and drive long-term partnerships.
• Reporting: Track sales metrics, forecast performance, and provide regular updates to the leadership team.
• Travel: Travel to visit customers and prospects across the country, and potentially internationally.
• Trade Shows & Events: Represent Mura at trade shows, conferences, and industry events to generate leads and build relationships.

Qualifications:

• Experience: 5+ years of sales or business development experience, including experience selling into commercial HVAC or field service providers.
• Sales Skills: Proven ability to close deals, build relationships, and develop a sales pipeline.